Chuangyan Network Technology (Hubei) Co., Ltd. (hereinafter referred to as “we”) respects and protects the privacy of all users. This Privacy Policy aims to explain how we collect, use, store, and protect your personal information.

Information Collection

When you visit or use our website, we may collect the following information:

Basic identification information (e.g., name, contact information, shipping address)

Account information (e.g., login email, encrypted password information)

Transaction information (e.g., order history, payment method)

Device and browsing information (e.g., IP address, browser type, access time)

Information Use

The information we collect is used for the following purposes:

Processing and completing your orders

Providing customer service and after-sales support

Optimizing website experience and product recommendations

Preventing fraud and ensuring transaction security

Complying with relevant laws and regulations

Information Sharing

We promise not to sell your personal information. We may share your information in the following circumstances:

Sharing necessary delivery information with logistics companies

Sharing information with payment service providers to complete transaction processing

When required by law or by government agencies in accordance with the law

Data Storage and Security

We take reasonable technical and managerial measures to protect the security of your information, including data encryption, access control, and secure server storage. However, since internet transmission cannot be guaranteed to be 100% secure, we cannot promise absolute security.

Usage of Cookies

We use cookies to improve user experience; for example:

Remembering login status

Analyzing website browsing behavior

Optimizing page loading speed and content display

You can disable cookies through your browser settings, but this may affect the use of certain functions.

User Rights

You have the right to:

Access your personal information

Correct or update your information

Request the deletion of your account or data (to the extent permitted by law)

Unsubscribe from marketing messages

Third-Party Links

This website may contain links to third-party websites. We are not responsible for their privacy policies or content; please review their respective policies yourself.

Policy Updates

We may update this privacy policy from time to time. The latest version will be released on this page after the update; we recommend that you check back regularly.